Streamline your clinic and client workflow

With ezyVet or Neo + Vello, streamline tasks, reduce no-shows, and strengthen client connections - all in one workflow.

Better workflows. 

Stronger relationships.

Everything you need to manage clinic and client workflows

With ezyVet or Neo + Vello, your team can handle scheduling, reminders, and client communication in one connected platform.

Boost efficiency

Run a smoother clinic with scheduling, reminders, and reporting tools that save time and reduce admin work.

Strengthen connections

Engage clients through automated reminders, 2-way SMS, and online scheduling — all integrated into your workflow.

Support better outcomes

Help pet owners follow care plans and stay informed, leading to healthier pets, happier staff, and stronger client relationships.

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Choose the right IDEXX solution to bring clinic and client workflows together

Choose the right IDEXX practice management software - ezyVet or Neo - and add Vello to boost client engagement.

ezyVet

Software that does it all: ezyVet helps you save time, grow your business, and deliver excellence in all aspects of veterinary care.

  • Save time by automating manual processes and reducing administration with intuitive software.
  • Deliver great customer service and provide your clients with excellence in all aspects of veterinary care.
  • Get 24/7 email, phone, and ticket support, provided by a knowledgeable team of experts.
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Neo

Brilliantly simple veterinary cloud software that’s easy to implement, learn, and use. Save time by completing tasks up to 5X faster.

  • Simplify communications and common day-to-day tasks.
  • Onboard staff with built-in training and get help when you need it with responsive support.
  • Deliver care from anywhere—on any device—with the power of the cloud.
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Vello

Add-on software that streamlines client engagement for clinics using ezyVet or Neo. Save staff time, reduce no-shows, and build stronger client relationships.

  • Improve compliance and reduce no-shows with automated reminders.
  • Foster productive conversations with 2-way SMS and online scheduling
  • Save staff time by reducing phone calls and manual follow-ups.
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We want our whole hospital to integrate seamlessly, and ezyVet drives that, which allows us to really connect with our people and the pets we serve.
Dr. Steve Hotchkiss
Owner and Chief Vision Officer
The PARC
I trust that my data is safe and secure because Neo uses the highest level of security available.
Dr. Evan Ware
Veterinarian/Owner
Laveen Veterinary Center

References

*Data on file at IDEXX Laboratories, Inc. Westbrook, Maine, USA. Practice N = 24 Neo beta practices. Appointment N = 150,500. 6 months pre-Vello integration versus 6 months post-Vello integration. Includes all practice visits/appointments. Individual results will vary.

**Data on file at IDEXX Laboratories, Inc. Westbrook, Maine, USA. Data represents a net increase pre/post Vello enrollment, inclusive of industry benchmarks, n=477. Industry Benchmarks: -3.7% wellness visit volume, +1.5% practice revenue.

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Save time with online scheduling
 
Reduce no-shows with automated reminders

Manage clinic and client tools in one workflow

Communicate seamlessly with 2-way SMS

The difference Vello makes for clinics

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19%

When added to ezyVet or Neo, Vello helps clinics save time, reduce no-shows, and strengthen client relationships.

6.2%

3.4%

reduction in no-shows*

increase in wellness visits**

increase in practice revenue**

Trusted by clinics worldwide

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